SYNAPSON: Live stream FAQs

1. Watching the live stream

SYNAPSON - TUESDAY 19th JANUARY 2021 @ 8 pm CEST / 7 pm GMT

Can I watch the event on my phone?

-Yes, The player is HTML5, so as long as your phone supports HTML5 video viewing you can definitely use your phone!

What about my TV?

-Yes absolutely! One way to watch on your TV is to connect your laptop or desktop with an HDMI cable to your TV and open the live stream on your computer's browser. Click here for a tutorial on connecting your computer.

Additionally, Casting/Airplay are the best options to connect wirelessly.

To watch an event, please ensure you have the following:
System Requirements: Windows 7 or higher, Mac OS X 10.6 or higher
Supported desktop browsers:
- Google Chrome 45+
- Mozilla Firefox 49+
- Safari 10+
- Microsoft Edge 15+
Supported mobile browsers:
- Chrome 45+
- Safari 10+ (iOS)

Internet Connection:
- 10mbps download speed is recommended. Check your connection at www.speedtest.net
Not Supported:
- Internet Explorer
- Roku {use casting} (more info: https://www.makeuseof.com/tag/roku-web-browsers/)
- Amazon Silk {use casting for fire stick} (more info: http://sn.gl/amazonsilk) 
- Playstation 4
- Samsung Smart TV's {use Airplay where available} more info here: http://sn.gl/samsungtv

How do I use the chat?
Chat / Ticket accounts are NOT linked. Registering an account in the chat is not required!
Enter a UNIQUE username (like your instagram handle), and enter your message below. If you are prompted to enter a password, that means your username has already been registered by another user.

2. Merchandise

For all merchandise related questions please contact - livestreams-support@songkick.com

3. I have another question!

-No problem, email Support (livestreams-support@songkick.com)