Support Center

Songkick Tourbox Insights 101

Your fans on Songkick are active, engaged and waiting to see you perform. It’s time to learn more about them! In Tourbox you'll find a number of features to help you gain insight and understanding into your Songkick trackers:
  • Where trackers are located, segmented by city 
  • Tracker map 
  • Tracker growth per city 
  • Trending cities
  • Last played 
  • Fans notified about each show 
  • Event views 
  • Ticket clicks
  • Click through rate 

*Please note, these features are currently only available to artists with over 3500 trackers on Songkick.

Geographical Insights - Where are my fans? 

To view insights, just head to the ‘Your artists’ section on Tourbox and you’ll find the new ‘insights’ option next to each of the artist you’re managing. 

From here you'll be able to access total Songkick tracker data, trackers segmented by city, tracker growth per city, monthly tracker growth and last played data. 

Affinity Artists

The Affinity Artists section of the fan insights page doesn't just show similar artists, it shows artists your fans are tracking for concert alerts on Songkick and buying tickets to see. This data is a great tool to inform your marketing efforts and increase the efficiency of your ad spend. 

Event stats

Helping your fans to never miss one of your concerts again, when tour dates are added to Songkick we’ll automatically notify all of your trackers in that location for you, promoting your show to some of our 15 million music fans worldwide. 

Our insights now allow you to see exactly how many of your fans have been notified about your upcoming shows, helping artists and managers to understand demand and reach. We also now show data on event views, ticket clicks and click-through rate per concert date.

Ready to get started? Just head to the "Events’ dashboard next to your artist name, before clicking on the  'Event stats' icon.

*Please note, these features are currently only available to artists with over 3500 trackers on Songkick.

If you can’t find the answer to your question, drop us a message. Our working hours are Monday to Friday:

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