Support Center

How can I update a locked event?

For the majority of events on Songkick, you can make updates yourself. So if you notice something that needs changing, you can go ahead and make that happen! 

So long as you're logged in, you'll see the ‘Edit event’ button on the right hand side of any event page. Just click this to make any necessary changes. 

Very occasionally, this won't be possible. This only happens if an artist on the lineup is one of our most popular artists. We keep these events under lock and key to protect against bad data. We know this can be frustrating, but it helps us keep our info accurate and up-to-date. 

In situations like this where you aren't able to update an event yourself, just drop us an email and make those changes for you asap. 

Our database is nothing without the input of our users. We always love to hear from you and we appreciate the heads up in these situations! 

If you can’t find the answer to your question, drop us a message. Our working hours are Monday to Friday:

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