songkick

Support Center

UK / EU Shows - Order Status

 
Order Status news for our most popular upcoming events in the UK and Europe. Please note that not all of our upcoming UK/EU shows are listed here.
 
If your event isn’t listed, you would’ve received an email about how your tickets will be delivered within the last two weeks from emails@songkick.com (please note this email address isn’t monitored). We’d recommend checking your junk mail.

Please note, this is just a guide. Please refer to your confirmation email for full delivery information. You can resend yourself your confirmation email, here!
 
As Songkick’s ticketing operations have now shut down, please contact the venue or event organizer listed below for any problems with your ticket order.
____________________________________________________________________________________
 
 
Future Islands at O2 Apollo, Manchester  
Friday 24 November - Paper Tickets Dispatched
Please contact DHP Family if you have not received your tickets 3 working days before the show. You can find their contact details here.
 
Gorillaz at Zenith, Paris  
Friday 24 November - Box Office Collection
Please contact Zenith with any questions. You can find their contact details here.
 
The Killers at Sheffield Arena, Sheffield  
Saturday 25 November - Paper Tickets Dispatched
Please contact songkickkillersenquires@sjmconcerts.com if you have not received your tickets 3 working days before the show.
 
Future Islands at O2 Academy, Bournemouth  
Saturday 25 November - Box Office Collection
Please contact DHP Family with any questions. You can find their contact details here.
 
2CELLOS at Palais 12, Brussels  
Saturday 25 November - E-tickets
Please contact info@livenation.de if you have not received your tickets 3 working days before the show.
 
Gorillaz at Brighton Centre, Brighton  
Monday 27 November - Paper Tickets Dispatched
Please contact AEG Live UK if you have not received your tickets 3 working days before the show. You can find their contact details here.
 
The Killers at O2 Arena, London  
Monday 27 November - Paper Tickets Dispatched
Please contact songkickkillersenquires@sjmconcerts.com if you have not received your tickets 3 working days before the show.
 
The Killers at O2 Arena, London  
Tuesday 28 November - Paper Tickets Dispatched
Please contact songkickkillersenquires@sjmconcerts.com if you have not received your tickets 3 working days before the show.
 
Gorillaz at SSE Hydro, Glasgow  
Wednesday 29 November - Paper Tickets Dispatched
Please contact The SSE Hydro if you have not received your tickets 3 working days before the show. You can find their contact details here.
 
2CELLOS at AFAS Live, Amsterdam  
Thursday 30 November - Box Office Collection
Please contac AFAS Live if you have any questions. You can find their contact details here.
 
2CELLOS at Lanxess Arena, Germany
Friday 01 December - E-tickets
Please contact info@livenation.de if you have not received your tickets 3 working days before the show.
 
Gorillaz at Manchester Arena
Friday 01 December - Paper Tickets Dispatched
Please contact Metropolis Music if you have not received your tickets 3 working days before the show. You can find their contact details here.
 
Gorillaz at Arena, Birmingham
Saturday 02 December - Paper Tickets Dispatched
Please contact AEG Live UK if you have not received your tickets 3 working days before the show. You can find their contact details here.
 
Parov Stelar at Alexandra Palace
Saturday 02 December - Shipped By Event Organiser
Please contact Alexandra Palace or AEG Live UK if you have not received your tickets 3 working days before the show. You can find their contact details here.
 
Status Quo at Bournemouth International Centre
Saturday 02 December - Shipped By Event Organiser
Please contact AEG Live UK if you have not received your tickets 3 working days before the show. You can find their contact details here.
 
2CELLOS at Mercedes-Benz Arena, Germany
Saturday 02 December - E-tickets
Please contact info@livenation.de if you have not received your tickets 3 working days before the show.
 
Status Quo at Wolverhampton Civic Hall
Sunday 03 December - Shipped By Event Organiser
Please contact AEG Live UK if you have not received your tickets 3 working days before the show. You can find their contact details here.
 
Gorillaz at The O2 Arena, London
Monday 04 December
Please contact AEG Live UK if you have not received your tickets 3 working days before the show. You can find their contact details here.
 
Gorillaz at The O2 Arena, London
Tuesday 04 December
Please contact AEG Live UK if you have not received your tickets 3 working days before the show. You can find their contact details here.
 
Status Quo at Eventim Apollo, London
Friday 08 December
Please contact AEG Live UK if you have not received your tickets 3 working days before the show. You can find their contact details here.
 
Marilyn Manson at The SSE Arena, Wembley
Saturday 09 December - Shipped By Event Organiser
Please contact Kilimanjaro if you have not received your tickets 3 working days before the show. You can find their contact details here.
 
London Grammar at Lotto Arena, Antwerp  
Monday 11 December - Box Office Collection
Please contact Live Nation Belgium if you have any questions. You can find their contact details here.
 
Dinosaur Jr. at Roundhouse, London  
Wednesday 13 December - Paper Tickets Dispatched
Please contact DHP Family if you have not received your tickets 3 working days before the show. You can find their contact details here.
 
Andrea Bocelli at Sportpalais, Belgium
Saturday 20 January - E-tickets
Please contact Gracia Live if you have not received your tickets 3 working days before the show.
 
SOHN at Roundhouse, London
Thursday 17 May - Shipped By Event Organiser
Please contact Eat Your Own Ears if you have not received your tickets 3 working days before the show. You can find their contact details here.
 
Katy Perry at Lanxess Arena, Germany
Wednesday 23 May - E-tickets
Please contact tickets@tickets.de if you have not received your tickets 3 working days before the show.
 
Katy Perry at Sportpaleis, Belgium
Thursday 24 May - Shipped By Event Organiser
Please contact Greenhouse Talent if you have not received your tickets 3 working days before the show. You can find their contact details here.
 
Katy Perry at AccorHotels Arena, France
Tuesday 29 May - E-tickets
Please contact support@songkick.com if you have not received your tickets 3 working days before the show.
 
Katy Perry at Stadthalle, Austria
Monday 04 June - E-tickets
Please contact Barracuda Music GmbH if you have not received your tickets 3 working days before the show. You can find their contact details here.
 
Katy Perry at Mercedes-Benz Arena, Berlin
Wednesday 06 June - E-tickets
Please contact tickets@tickets.de if you have not received your tickets 3 working days before the show.
 
Katy Perry at Royal Arena, Copenhagen
Friday 08 June - E-tickets
Please contact kundeservice@ticketmaster.dk if you have not received your tickets 3 working days before the show.
 
Katy Perry at The O2 Arena, London
Thursday 14 June
Please contact AEG Live UK if you have not received your tickets 3 working days before the show. You can find their contact details here.
 
Katy Perry at The O2 Arena, London
Friday 15 June
Please contact AEG Live UK if you have not received your tickets 3 working days before the show. You can find their contact details here.
 
Katy Perry at Arena, Birmingham
Monday 18 June - Shipped By Event Organiser
Please contact AEG Live UK if you have not received your tickets 3 working days before the show. You can find their contact details here.
 
Katy Perry at Sheffield Arena
Tuesday 19 June - Shipped By Event Organiser
Please contact AEG Live UK if you have not received your tickets 3 working days before the show. You can find their contact details here.
 
Katy Perry at Echo Arena, Liverpool
Thursday 21 June - Shipped By Event Organiser
Please contact AEG Live UK if you have not received your tickets 3 working days before the show. You can find their contact details here.
 
Katy Perry at Manchester Arena
Friday 22 June - Shipped By Event Organiser
Please contact AEG Live UK if you have not received your tickets 3 working days before the show. You can find their contact details here.
 
Katy Perry at Manchester Arena
Sunday 24 June - Shipped By Event Organiser
Please contact AEG Live UK if you have not received your tickets 3 working days before the show. You can find their contact details here.
 
Katy Perry at Metro Radio Arena
Monday 25 June - Shipped By Event Organiser
Please contact AEG Live UK if you have not received your tickets 3 working days before the show. You can find their contact details here.
 
Jose Gonzalez at Royal Albert Hall, London
Thursday 20 June - Shipped By Event Organiser
Please contact Parallel Lines if you have not received your tickets 3 working days before the show. You can find their contact details here.
 

If you can’t find the answer to your question, drop us a message. Our working hours are Monday to Friday:

Did you find this article helpful? Please let us know below!
d866113fc7c64f4713e03fd601b1a6a8@songkick.desk-mail.com
http://assets3.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete