Support Center

Tickets Help + FAQ

  • Gorillaz // UK and Europe Tour 2017

    What time does the advance sale start? Tickets for Gorillaz’ upcoming dates in the UK and Europe will go on s...

    May 04, 2017 04:16AM EDT
  • Help with my Adele order

    If you're looking for more information about your tickets for Adele's Finale shows at Wembley Stadium, please ...

    Apr 20, 2017 08:45AM EDT
  • How can I contact you for help with my order?

    The quickest way to get in touch is by dropping an email to our support team here. We're on hand to deal with ...

    May 11, 2017 12:32PM EDT
  • How can I contact you by phone?

    All of our customer support is handled via email - we're on hand to deal with messages promptly and efficientl...

    May 11, 2017 12:33PM EDT
  • How can I view my orders?

    We've got plans on the horizon for a shiny new account area where you'll be able to check your orders, make ch...

    May 31, 2016 10:58AM EDT
  • Help! I haven't received my order confirmation

    Sometimes it can take a little while for ticket confirmations to arrive in your inbox, depending on which emai...

    Oct 22, 2015 10:31AM EDT
  • When will I receive my paper tickets?

    For the majority of shows, tickets are generally sent 2-4 weeks prior to the event. As a ticketing partner we ...

    Feb 01, 2017 04:42PM EST
  • How do I update my delivery address?

    If you've moved since you originally placed your order, or you'd like your tickets posted to a different addre...

    Feb 06, 2017 12:57PM EST
  • Can I transfer my tickets?

    Please note, not all tickets are transferrable, in particular tickets purchased through artist presales. This...

    Mar 17, 2017 11:09AM EDT
  • When will I receive VIP information?

    We'll email you the check-in times for your VIP experience 1-2 days before the show. This info will be sent to...

    Jan 26, 2017 05:44PM EST
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found