Support Center

Gorillaz // UK and Europe Tour 2017

What time does the advance sale start?

Tickets for Gorillaz’ upcoming dates in the UK and Europe will go on sale at 9:00 am BST on Wednesday 03 May.

How do I access the advance sale?

How do I access the advance sale? 
The advance sale for Gorillaz' upcoming European tour are now open, so you can buy your tickets here:

How can I contact you?

The quickest way to reach us is to send us an email here, or contact us on Twitter @songkicksupport. We don't currently offer phone support.

How do I secure accessible seating tickets?

Email us with any questions regarding accessible seats through our support center here by selecting 'Accessible seating' from the dropdown.

Please make sure to specify the date and venue that you're hoping to book tickets for, as well as the number of accessible and/or companion seats you require.

In order to ensure that we can best assist you, please make sure to contact us before the advance sale starts and before booking any tickets!

Are there VIP packages available?

We will not be selling VIP packages for these shows.

When will I receive my tickets?

If your tickets are being posted to you, you should receive them 2-4 weeks prior to the event. As a ticketing partner we sell tickets on behalf of artists and promoters, so whilst we always endeavour to get your order shipped out as soon as we have access to the stock, it's unfortunately not possible to send them before this timeframe. 

How can I change my delivery address?

If you've moved or need your tickets shipped to a new address, send us an email here and choose 'Update delivery address' from the dropdown.

I can't make the show. Can I transfer my order?

As stated at the point of purchase, in order to prevent the reselling of tickets, no name changes will be permitted for these shows. There are no exceptions. 

Can I get a refund or cancel my order?

You can check out our refund policy here.

If you can’t find the answer to your question, drop us a message:

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