songkick

Support Center

Why hasn't the Spotify import found all of the artists I listen to?

So you've carried out a Spotify import, but feel like we haven't grabbed all of your favorite artists?

Right now, the import will grab up to 400 artists - those that you 'follow' on Spotify, followed by the artists that appear most frequently in your playlists. 

If we're not importing 400 artists, this could be down to a couple of reasons: 
  • If you've untracked a large amount of artists in the past, our database remembers so as not to reimport unwanted artists again in future. That might be why we're not pulling in anything new. If you think that's the case, let us know and we can reset your tracked artists list for you. 
  • If you're already tracking the majority of the artists we find, unfortunately our import won't look any further to find new, additional artists in your Spotify account. We're hoping to change this in future!
  • Due to the nature of our integration with Spotify, we only have a limited amount of time to search your account for artists - so, if we don't find 400 unique artists within that window, unfortunately we're unable to look further. 
If you're still keen to track more artists, you can always utilise our alternative import methods.

Head over to your Songkick homepage to scan your Facebook and Last.fm, and download our iPhone app to import from your phone library, Apple Music and Rdio. 

If you can’t find the answer to your question, drop us a message. Our working hours are Monday to Friday:

Did you find this article helpful? Please let us know below!
d866113fc7c64f4713e03fd601b1a6a8@songkick.desk-mail.com
http://assets3.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete?b_id=9837